The communication-commerce link has always been present in the history of mankind. Today, however, conversations are in digital channels: We spend 84% of cell phone time on WhatsApp, and we send every month an average of 500 messages to virtual assistants.
So, what are the benefits of incorporating technology and online stores to your sales process?
Where and when your clients need it
(including in the middle of the night and on public holidays)
In line with the previous point,
if we consider that in WA alone there are
As you can see, with conversational commerce you are always one step ahead in knowing your customers and anticipating their needs, regardless of time, place or even distance. If you are ready to implement this strategy and stand out from your competitors, do not hesitate to contact the experts at Yalo, who will be happy to answer all your questions.
“Hi, a heat wave is expected next week in your city. In past similar occurrences, ice cream sales have increased 20%, prepare your inventory now so you don’t run out of supply!” What if the corner shop owners could receive valuable information like that?
Have you ever received an offer from a brand that was completely irrelevant, and way out of context? Have you ever been pushed on a product that didn’t fit your needs?
You may have heard over and over that our beloved local retailers were nothing but doomed. Amazon was going to crush them. Then the coronavirus would shy everyone away. Soaring prices were sure to make them lose most customers to big supermarkets...
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