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About Yalo

We help companies build strong customer relationships through the world's most popular messaging apps


At Yalo, we aspire to help major global brands delight more than a billion people each day through the power of instant messaging.

We’re focused on emerging markets like Latin America, India and Southeast Asia -- markets  in which mobile consumers spend 85% of their time on messaging apps.

Now, we’re marrying the omnipresence of messaging with the strength of AI to help businesses know their customers well, engage with them directly, and serve them better than ever before.


Weekly users served


of UX projects created by women


Yaleros nationalities


We act with a high sense of ownership of our value chain to the customer. We develop strong and trustful relationships with team members and customers. We care about each other’s success enough to be open, honest, and give meaningful feedback (ubuntu). We are humble and treat people with a service attitude.
We are mission driven, reliable entrepreneurs with passion, enthusiasm, and a strong work ethic. We are a team committed to getting sh*t done, continuously learning, and helping others to get there. We take risks and love new challenges.
We believe in improving people's lives through simplicity and this is reflected it in the way we operate and make decisions. We clarify and verify with each other in order to collaborate openly and solve challenges in a practical and scalable way as long term players. Vulnerability is allowed to acknowledge mistakes, improve, and move forward.

Leadership team

We are a group of passionate entrepreneurs.

Javier Mata

Founder & CEO

Kyle Passarelli

vp technology

Raquel Castañeda

head of people success

Fred Allen

head of growth

Phil Carpenter

VP Marketing

Arturo Flores

VP Finance

Nitin Mirchandani

CEO - India + SE Asia

Jeniffer Hernandez

Key Accounts Manager

Rodrigo Figueras

Head of Customer Partnerships

Chris Quesada

Head of Delivery

Renato Barrios

Head of Product / Design

Manuel Centeno


Our people are our culture

Yalo is a positive, high-energy place to work. Want to see what it is like to be a Yalero?


Yalo is home to tech magicians, savvy salespeople, sharp designers, and others you’d enjoy getting to know. Come join us! We’re always looking for smart, experienced people who are interested in “making it happen.”

Check out Careers

Proximity is power

We have a team and office near you


Mexico City


San Francisco








São Paulo